Interweaving of business processes and telephony
PBX is where the magic happens. It's an exciting meeting place with a client.
OdooPBX allows you to capture these important events, as well as create them in the most convenient way in the place where they occur. All expected features:
- Dial with a click.
- Incoming Call Screen Popup.
- Automatic contacts and leads creation.
- Call tracking and recording.
Lightweight and extendable telephony solution tightly integrated with business processes.
MAKE CALLS FROM ODOO
Click to call from partners, leads, tasks, tickets, sales.
OPEN PARTNER, LEAD, ETC
Automatically open caller's form on incoming call based on the latest activity: lead, task, ticket, or partner contact form.
CONNECT TO LATEST DEAL
Callers are analysed on latest activity (open leads, sales, tasks) and connected to the responsible contacts.
Train your sales managers based on your recorded calls archive. Share the best calls and discuss them.
MANAGE PBX FROM ODOO
Asterisk WEB console and WEB .conf file editor with syntax highlight give a new Asterisk management experience.
SIP SECURITY REACTOR
Protects your SIP accounts from hacking by blocking the attackers on the firewall level.
WEB PHONE INSIDE
A WebRTC JsSIP phone is presented as a call control widget.
WEBSITE CALL BUTTON
Accept calls right from your website with one customer's click.
No need to create SIP trunks and connect SIP phones - Included WebRTC phone is automatically connected to the Asterisk PBX.
VIP CALL QUEUES
Every call gets a priority based on caller's company sales or purchase amounts. So most important callers get a higher position in a call queue to be connected as soon as possible.
Present an IVR menu for callers to be able to give a mark to the latest call with company representative. Alert managers on unsatisfied calls.