Apps that make up Odoo PBX system
Asterisk Plus
Asterisk PBX business telephony connector
One click dial
Click-to-call from Partner form.
Calls recording
Control the quality of service. Create a knowledge base. Share and discuss your calls.
Automatic creation
Create new partners from first time callers automatically.
Smart connect
Connect your callers to the last answered person. Bypass IVR menu and connect directly to the sales manager. Offer a priority call queue to VIP customers.
Call popup
Get a notification popup on incoming calls with relevant information and one click access to partner's form.
Calls history
See when and who was calling.
AI assistance
Every call can be monitored for emotions, get a transcript, or short summary that is posted to the partner or reference form.
Set CallerID
Set phone onscreen caller name from Odoo contacts.
Asterisk Plus Phone
WebRTC SIP Phone built in Odoo - more info
Auto answer
A true one click dial!
Correct multi tab support
All phone instances share one state, answer, hangup and transfer calls from any tab.
Forwarded call info
When a call is forwarded from one user to another the phone shows the original party information.
Easy Call Transfer
Quickly select user or contact to transfer the call.
Favorites
User can add contacts to his own favorites list.
Ring volume control
User can adjust the ringing level and mute ringing sound for a while.
Asterisk Plus CRM
CRM module integration
One click dial
Click to call from leads.
Monitor your sales
Listen to the calls in real time. Whisper to your sales agents. Barge into the conversation and make the deal!
AI generated call summary
Get a one click instant access to the history of communications on the deal.
One click / auto open
Open with a click the lead related to the call or stay in Active Calls to open lead automatically.
Automatic leads creation
Quickly create a lead from an active call or call history record. Automatically create leads from all, missed, unknown, incoming or outgoing calls.
Sales call recordings
Quickly listen to the previous conversation related to the lead. Create a sales knowledge base and train your sale managers.
Asterisk Plus Project
Project module integration
One click dial
Click to dial task or project contacts.
Helpdesk call center
Use Projects module to create a support call center for your company.
One click / auto open
Open tasks or projects related to the caller in one click or stay in Active Calls to open it automatically.
Link calls & recordings
Call history is attached to the project or task.
Asterisk Plus Sale
Sale module integration
One click dial
Click to dial from sale orders and quotations.
Call recordings
Call recordings attached to sale orders / quotations.
One click / auto open
Open sale orders or quotations in one click or stay in Active Calls to open it automatically.
Link sale orders and calls
Sale / Quotation can be linked with incoming & outgoing calls.
Asterisk Plus Helpdesk
Call enable your helpdesk tickets
One click dial
Click to dial from tickets.
Link tickets and calls
Tickets can be linked with incoming & outgoing calls.
One click / auto open
Open tickets in one click on incoming calls or stay in Active Calls to open it automatically.
Call recordings
Call recordings attached to tickets.